Testimonials

Check out our reviews from happy customers below! As a company we are always looking for ways in which we can learn and grow. Listening to feedback we get from our customers is a crucial part of this, so please, if you have recently used our service and have the time to leave us a review, we would greatly appreciate it. You can send us an email, use our contact form or you can leave us a review on any of our social media, just use the links below.

5/ 5 after 127 reviews

Great Service As Always & Kids Loved It!! Thank You

Excellent service, hired twice already this year. Will hire again no doubt

Just hired a castle with a slide for the second year in the row from bounce back my son ha e a amazing time with his friends and loved them both and each theme suited the theme he chose

Hired the castle house for 6th birthday ..kids loved it excellent service lovely people and definatley be using again in the future thank you for great service.

So happy with our bouncy castle for my kids birthday party! Price was amazing for the time we had it. The lads were really nice who delivered and collected it. Thank you and we will be hiring again very soon

The kids all had a great time with the farm yard fun bouncy castle. The service was fantastic and punctual. Thank you

We hired the Star Wars disco dome for my sons 5th birthday party and him and his friends had a fantastic time. I highly recommend bounce back castles it was easy to book, they arrived on time were very polite all in all a brilliant service. Thanks again.

Fab!!! Had a large castle for our wedding in July, they were so friendly and helpful ordered another for hire for my daughters 6th birthday in April!! Highly recommend

We used bounce back castles for a 5th birthday party- we hired the princess castle and slide and soft play.
The company were fantastic from initial point of contact right through to after the party. Communication was great, responses quick and most importantly friendly staff (unlike some others we contacted who were particularly rude re price match guarantees- without mentioning names) and all at a reasonable price! Would definitely hire from them again

We hired the jungle and a kids bouncy castle for 40+ kids and they had the best time ever! Brilliant service, they were on time and very helpful. Made our 5 year old very happy, thankyou! X

Great castle. Drop off and collection on time and good prices

We had the adventure soft play and ball pit for our sons 3rd birthday party, all the children had a fab time and the service from bounce back was top class. Would highly recommend

I had a marvel castle and slide for my sons 2nd birthday.
Delivered bang on time, very friendly, fast set up, great price.
All the children had a fantastic time.
Highly recommended.
Many thanks x

I would like to say a big thankyou bouncy castle was fab and children all had a great time would recommend great service

The 42 foot long obstacle course bouncy castle we booked for our son's 4th birthday party will brilliant, its massive and loads of fun and keeps the children entertained. Hire was completed easily online, delivery and collection was very straightforward and easy too. It's the second time we have used Bounce Back Castles for our children's parties and will definitely hire again. Many thanks!

I hired the disco dome bouncy castle to keep children & adults busy when I had a house party for my hubby's Birthday. From delivery through to a bit of technical support on the phone to the end of the day pick up, the service was fantastic, my little boy was very keen to help set up (!!) but the lovely man was very accommodating & gave him jobs. The dome was excellent & I will definitely be using them again this summer & highly recommend them, easy to deal with & extremely friendly, thank you very much

Booked the assault course for my daughters 5th birthday party. The driver arrived earlier than we asked which was fantastic. Was happy with the customer service as we had to change the hire date due to a party clash. Would recommend as the whole service was easy and stress free.

Booked the disco dome for my wife's birthday. They were on time, very friendly and would highly recommend them to everyone. Will definitely use them again for future parties.

I hired the princess carriage for my daughters 4th birthday party and it went down a storm! Thank you Bounce Back Castles for your very efficient service

used bounce back for my little girls birthday at the weekend.....fab service, great prices, and the kids loved the castles we have a bounce and slide and disco dome.....really good would highly recommend and would use again. Thanks again guys xx

Incredibly impressed by the professionalism of the team at Bounce Back Castles. Josh in particular was a huge help at our Family Connect event that we ran. Over 125 people were able to enjoy the good quality clean inflatables on the day, and Josh was nothing but helpful and diligent in ensuring the event was a success, will be sure to book again!

Really good had for my daughters birthday

Booked the Winter Princess castle for my daughter's 5th birthday party as I wanted something large enough for adults too (we've got a few big 'kids' too!). Bounce Back were very helpful in discussing the various options at the outset and were very responsive to my calls. I was very impressed with the castle itself; it looked clean and new and of good quality. The delivery and collection service was prompt and efficient. Everyone at the party complimented the castle and the kids (and big kids) had loads of fun on it. Excellent value for money and I would definitely recommend.

Had a grt party due to an amazing bouncy castle hirer, thanks for an amazing service n grt communication when i needed certificates

We had the jungle inflatable obstacle course & it went down so well with all ages! Will be using again

Thank you so much the kids loved the bouncy castle and loved the slide. Would definitely recommend to others very reliable, clean and lots of fun

Great customer service,5 ***,highly recommended,will definitely use again

Brilliant quality disco dome, really friendly staff. Slight altering of plans but gave 24hour notice so thank you! Overall great company!

Really friendly people, my nans grandad was really big and they did everything they could to get the bouncy castles to plug in, thank you so much my daughter,family and her friends had a great time....highly recommended

We hired the Balloon Stars bouncy castle for our sons 4th birthday and without a doubt it was his favourite part of the whole day. You've no idea how many people asked us who we hired the castle from. You should have given us some business cards Great service and communication throughout the hire process. We'll definitely be in touch for our sons 5th birthday. Thank you X

Hired one of the larger castles for my son's second birthday. Delivered on time, set up quickly, fantastic quality. Everyone including adults had a great time. Very reasonable price too. Would definitely recommend and will use again.

We had a kids castle for a birthday party a couple of weeks ago. Service was very good and it was delivered and collected within the times we had been informed. Would definitely use them again.

Cant thank Josh and his team enough, great feed back from parents of the children of Bawdeswell school fetebon sat, friendly professional and very helpful. Will recommend to anyone who needs a bouncey castle in the future and use bounce back again. Ty guys

My little girl had the princess carriage disco dome for her 4th birthday party. She absolutely loved it and was so upset when it had to go.

Great service, helpful communication and quality product. A happy birthday girl = a happy mummy! Highly recommended

Great service, delivered the castle (and collected) exactly when they said they would. Fabulous service and didn't have to worry about a thing. Will be using them again.

We hired the football dome for my son's 7th birthday party and it was brilliant the children had a lot of fun as well as adults great service and friendly now looking in to booking again would highly recommend thank you bounce back castles :)

I hired the new princess carriage it's was literally out of this world the little girls were amazed- totally recommend, the guys were really helpful too

Absolutely brilliant service! Arrived nice and early in the morning so the children could make the most of the time we hired the bouncy castle for. Have recommended to our friends already. Thank you!

We asked the guys for s bouncy castle big enough for a few 14 year olds,very helpful ,I contacted them several times for information,and I had to ask if the bouncy castle could arrive earlier...no problem When the guys came to set up they were very friendly ,genuinely helpful and chatted to the children while the castle inflated. Very impressed with their service and bouncy castle was new ,very high quality and the. Children had a fantastic time . Would highly recommend them ,I was so impressed I have booked them for our school summer fair in July . Keep up the good work :)

Fantastic company, delivered on time and after a lot of searching Bounce Back were very reasonable. Thank you guys

fantastic service thank you, its the second time we've booked with bounce back castles and will definatly be booking again next year

Fantastic service, kids loved it and would always look for them again for anything to do with bouncy castles!!!

My daughter had a 5th birthday party on the 12th June and we hired the pirate castle. This is the first time we have ever hired a bouncy castle and use bounce back. I have no faults whatsoever prices are good and customer service is great. And it arrived spot on time as well. So overall excellent we was very very happy. Thanks again .

Hired for my grandson's 5th birthday all the children had a fun time, Great prices for high quality service and the bouncy castle was in great condition Cannot fault the company, will definitely be using again and would highly recommend to anyone

What a brilliant job you guys did. Hired a castle and inflatable obsticle course for a community event and thanks to the reasonable prices we were able to offer these attractions free of charge to our visitors. Such professionalism from booking to collction, fully insured, risk assessments provided felt completely safe with using this company and their competent staff. Would totally recommend.

Loads of fun had on pirate castle. Looking forward 2 hiring disco dome in August. Great company and great service highly recommended thanks

I asked my 7 year old step daughter what she thought of the bouncy castle- ' was the best day ever and the bounciest bouncy castle ever!' It really made my daughters first birthday special, was delivered nice and early by a very friendly staff member who reassured us the sun would be out later (thankfully he was right!) Hiring the bouncy castle was very simple, to the point I actually rang to double check we had done everything! Low prices for high quality service and the bouncy castle was in great condition (clean, no patches or marks) Cannot fault the company, will definitely be using again and would highly recommend! Massive thank you to your company!

Thanks for providing the wonderful bouncy castle for the party at our farm yesterday. The children (and the adults) had a great time. Delivery and collection were very efficient.

We was very happy with the celebration bouncy castle josh and he team was great would be using them again Would highly recommend them. thank you so much

I hired a bouncy castle for my wedding and was very happy with everything. There was great communication and the castle went down really well with all our guests. Highly recommended. Will use again when we next need a castle

Brilliant service today from Bounce Back. Will recommend to all. Thank you Josh

It was my Daughters 13th Birthday and she wanted to do something different and have her party at home. That in mind I looked on the Internet and this Company's website had exactly just what she wanted, the Disco Dome and Gladiator Duel. From the initial call to arriving on the day the staff were professional, friendly and overall great service. To entertain ten teenagers these days is hard enough but there were plenty of fun and laughs throughout the day and plenty of FB and Instagram photos that followed. I will be arranging another party soon and will have no hesitation to contacting them soon. It's a company that gives you a personal touch, well done.

Very pleased we booked with Bounce Back, very professional service from the moment of booking from Josh and all his team who were happy to accommodate when we decided to extend our booking at very short notice. I will definitely be recommending and using Bounce Back again. Thank you :)

Brilliant service and on time and very friendly staff, would highly recommend to anyone. I will use you again. F1 racing car is brilliant

Thank-you for letting us be the first customer to hire the fab princess carriage castle, my 6 year old and her friends loved it, especially the disco and lights! Great service! My little boy has suggested a zootropolis castle for your next purchase so we can hire it for his birthday

We hired a bouncy castle for our daughters 2nd birthday, a big hit with the kids. Arrived in plenty of time and all the guys are so friendly. I'd definitely use them again next year and be recommending to family & friends. Thank you so much smile emoticon

Would highly recommend hiring from here brilliant service. Hired the 'football' castle for my sons 4th birthday and it was brilliant

Hired the princess castle with slide for our daughters 5th birthday last weekend and they had a ball. Castle was delivered in great time and collected as agreed. A* service. Would recommend to anyone and cannot wait for the next party in July. Thank you!!

Great service from bounce back castles, arrived and collected when they said they would, and a brilliant castle! Contacted us by text the day before, very helpful & friendly

Thanks again for the princess bounce and slide you provided for my daughters party. Great service would definitely recommend.

Fantastic service from u guys today, easy booking, honest advice, fast call back and fair prices. Castle arrived early, easily set up and ready as quoted. Collection was even a bit later which children loved. Made party very enjoyable for all. We will be using you again in August!!! thanks so much. Highly recommend x

Would absolutely recommend these guys!! We had the jungle assault course which was great fun!

We had a great experience with bouncy back castle! They were on time, very polite and helpful! Thanks a lot for the fantastic service!

Such a pleasant, stress free experience. Would highly recommend.

Thank you so much for a great friendly service, we were very excited to be the first customer to hirer the Diddy cars, perfect for any little boys party !

Hired from yesterday, Gr8 bouncy castle Bounce Back easy to deal with, wouldn't hesitate in recommending! Thanks!

Ordered a castle last minute (with less than a week to the party) from this company for my daughters 4th birthday. We received great service, a great castle at a great price! Thank you we will definitely use you again

Amazing!!! Really friendly service start to finish, delivery driver couldn't do enough the bouncy castle was beautiful lovely and clean and there was lots of safety mats provided, my little girl had the best time and josh at bounce back has the best prices would defiantly use again thank you

Had a castle last weekend for my sons birthday He loved it thanks so much

Excellent and friendly service. Castle was perfect and was flawlessly delivered, setup, and collected. Will definitely use again.

Great service and value for money! Hired the Disco Dome Bouncy Castle and all loved it!Wouldnt use anyone else now! Defo would and will be recomending Bounce Back! Cheers!

Excellent service. Friendly, accommodating, lovely clean castle and best prices in Norfolk. Thank you so much. Justine

Absolutly incredible service!!! The hall we hired today had no power (tree fallen in wind & power cut!) So bouncy castle couldn't be put up, we luckily managed to call another local hall who were free (& had power!) And the chap followed us there with the bouncy castle, was so friendly and patient & was our photographer too, patiently waiting for us to get together so we could have a photograph of all of us together, talk about going above and beyond! !! Amazing. Thankyou bounce back, will def be using you again. X

Highly recommended and would defiantly use again. Thanku very much was a huge hit with the little ones today ☺☺

We booked them for Saturday and was looking forward to it so much. Unfortunately are child was ill and we had to cancel last minute! They were so understanding and accommodating! We will definitely be booking them for the next one! Thank you so much

I would highly recommend using you to anyone, we had the Pirate slide for my lads 2nd birthday they absolutely loved it the service you provided was first class, I left it a bit late and you came to the rescue, very helpful, friendly, informative and reassuring you kept in touch and I didn't need to worry about anything, a job well done! Thank you so much I will definitely be using you again.

I hired a castle of bounce back for my boys 4th birthday party service was great will definitely be recommending bounce back castles to all friends and family thanks once again

Fantastic Castles available love the shapes and colours excellent customer service really pleased will be hiring again! Thank you

We hired a princess bouncy castle last Saturday for our daughters 5th Birthday. The service we recieved from yourselves was fantastic. It was easy to book online, the contact was great you checked all the details with us and put our minds at rest. It was great to have you arrive an hour before the party and put the castle up, the children loved it and spent most of the party bouncing around!! You came and collected it on time and were quick at packing it all away. Would recommend to anyone, reliable and great service smile emoticon

Great bouncy castle, children loved it, prompt service

Fantastic service. The pink princess castle was a lovely quality and very well maintained. We had it over night and as the castle wasn't booked for the next day it was collected at 5pm. Just booked again as so impressed with the company

I hired a castle from bounce back castles for my daughters 3rd birthday party today. The children thoroughly enjoyed it!! The bouncy castle was delivered and collected on the times I requested and I was very pleased with the overall service. I would definitely recommend them. Thank you!

Absolutely fantastic company. Great service, very helpful and friendly. Completely made my little girls birthday party a huge hit. Would highly recommend to anyone and will be using again!!

This company is brilliant! Very efficient and organised! The castle was just what we needed for our event and all of our guests really enjoyed using it

Excellent service, quality products and value for money. Would definitely recommend and use again.

This company is amazing! I ordered a standard size castle but on the day I was asked if I would like a larger one at no extra charge as it was available and on the van. Could not fault the service one bit, was there at the time I wanted and even waited an extra 10 minutes at the end so the children could have an extra bounce. You could not have been more helpful and really went above and beyond to exceed my expectations. I will definitely let all my friends know about you, especially as it is so hard to find something different to do for a child's Birthday in the winter and I didn't think to hire a hall and have one inside!

Highly recommend! On time, good value! What more could you want?

Absolutely brilliant service. Excellent prices. Was very happy when I used bounce back castles. My child loved his party.

Fantastic service - the delivery and collection are always on time - I hope the company continues with is great customer service.

Good quality castles and good prices ............

Fantastic service! Hired a bouncy castle for my birthday last week - can't fault the service.

Great service. Thanks. Very friendly and reliable too.

We had the balloons & stars bouncy castle yesterday! The children loved it which meant the adults could enjoy themselves at my husbands 50th birthday. Thanks for the great service! Will certainly be using you again.

Great castle and great service. Will definitely use again!

Thank you for bouncy castle was great will use again

Absolutely brilliant service and at a great price too! I would definitely recommend

Bounce Back Castles has provided an excellent service. Our kids have fully enjoyed the castle we hired for 2 days. They say it's the best castle they have ever had. We highly recommend Bounce Back to everyone, and guarantee you will not be disappointed. Fantastic service, and we will use Bounce Back again.

Very happy with all aspects of this company. I have already recommended them to others and would use them again. Thank you

Brilliant service great communication would highly recommend . Great price , friendly guys to .

Fantastic company. Great castles. Friendly staff and great communication. Will definitely use again. Highly recommend. Thanks guys!

used twice now and both times was an outstanding service A+++++

Lovely castle, clean and set up nice and early- cant fault the service at all- I will definately be using you again for my daughters party in September smile emoticon Thank you

Bounce Back Castles were great from the moment I asked them if they could supply a castle for my wedding! Very professional and never any problems contacting them. My wedding guests were entertained all day (a couple of ripped suits by the end of the night!) I don't know what the children would have done without it!! Thanks again. Mrs Lee.

Top service highly recommended we will defo be hiring again thank you ever so much wink emoticon

Brilliant service and great price. Kids had a great day and was money well spent. Will definitely use again and recommend. Thank you.

Very reliable company and the castle was very good quality smile emoticon

Fab bouncy castle and a great price! All the children loved it! Highly recommend

Frozen adult bouncy castle was a hit at my wedding on Sunday ,thank u! Great service and good value for money!

Very happy with our booking. Friendly, prompt, no hassle service at a good price. Would definitely recommend.

Posted by Jade Jamean Lees on Sunday, 17 May 2015

Great service and good value for money. Love the frozen castle!

Brilliant service, value for money, and optional for all organisations. Overall very impressed smile emoticon

Fab service- Fab Castle- Fab price!! Would recommend!!!

The kids had a lovely day. Quick replies on all emails and phone calls. Defiantly recommend!! Thank you xx

Would definetly recommend and would use again. The children had great fun!

Thank you for a great service. All my grandchildren enjoyed bouncing on it till 10 p.m at night. Would hire again. Thankx

Ordered a castle last minute (with less than a week to the party) from this company for my daughters 4th birthday. We received great service, a great castle at a great price! Thank you we will definitely use you again

Hired from yesterday, Gr8 bouncy castle Bounce Back easy to deal with, wouldn't hesitate in recommending! Thanks!

Amazing!!! Really friendly service start to finish, delivery driver couldn't do enough the bouncy castle was beautiful lovely and clean and there was lots of safety mats provided, my little girl had the best time and josh at bounce back has the best prices would defiantly use again thank you

Had a castle last weekend for my sons birthday He loved it thanks so much

Great service and very good prices. The staff were excellent and very friendly and we all had a wonderful time at the party thanks to having a great bouncy castle. Would highly recommend Bounce Back and I will definitely be using them again!

Amazing service, with very efficient staff! They put the ‘WOW’ factor at my party, would use Bounce Back for future events and highly recommend to my friends.